So far the negative reviews for this phone are based off of what Amazon is charging for it ($249 for upgrade customers, $111 for new customers)...the phone is $300 in Verizon and $300 with a ton of accessories over at Costco today.
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Now, as for the actual phone itself...it's good. The screen is a new AMOLED Advanced which means it can use the same pixel density as other AMOLED screens but provide a better color saturation...while the Nexus and upcoming Rezound have higher pixel ratios the screen on this still looks great.

The operating system is android's kind of new Gingerbread with Motorola's overlay called Blur. It slows the device down a little bit but provides their own custom interface that creates a more flashy transition between apps, screens, etc.